The smile when you walk through the park gate, the "Bonjour!" when you walk into a boutique, the friendly conversation in your local language when you check into your hotel. Disneyland Paris is full of lovely people, right?,
Unfortunately not. As DLP.info reported on Wednesday, 23rd December, members of the cfdt, CFTC and UNSA unions began striking at 7.00am — on one of the busiest days of the year for the resort — citing the lack of dialogue from the resort following their opposition to the apparent “zero Euro” wage increase for 2010 and other issues.
So what did they do, simply refuse to show up for work? Take their placards and flags round to the management offices, of the people who actually make these decisions? Of course not. They didn’t even, in the grand Disneyland Paris tradition, set up camp on the neutral resort hub, amongst the nuisance street sellers.
In a shocking day of the resort’s history, the striking Cast Members went straight inside the parks — complete with giant banners, flags and signs. It gets worse: Come 2.15pm, Disney’s Stars ‘n’ Cars didn’t go out as announced. Instead, guests who had paid their entrance fee and waited patiently for the show were treated to a storming of the stage by the union members. At 5pm over in Disneyland Park, the parade route didn’t see Disney’s Once Upon a Dream Parade pleasantly passing by but a noisy mob of striking workers, blocking the parade route.
Reports state that not a single member of the Entertainment, Parades and Characters (EPC) department took part in the strike, but the casts were kept from performing for guests by the workers blocking the route. Managers no doubt also wanted to avoid any kind of stand-off, where the floats might enter the park but be stopped halfway.
But the awful thing is, now that the videos have started appearing on YouTube and other sites, it’s not even the bizarre sight of these striking workers inside the parks that’s most shocking. It’s how plainly heartless and repulsive they are with it. Skip to 3 minutes 20 seconds into this video found by Daniel on magicforum:
Yes, you heard right. When the announcement comes that Disney’s Stars ‘n’ Cars has had to be cancelled because they’ve taken over Place des Stars (an announcement perhaps never heard before with our hardy, good Cast Members), they cheer.
And all sympathy is lost.
Perhaps these people are forgetting a few things. First, there may well be just as “poorly paid” visitors in the audience, who are now having their expensive trips ruined. Second, Disneyland Paris is still in a very precarious state. Despicable though that proposal of a “zero Euro” pay rise really is, storming the parade routes will only serve to give an even more unprofessional image of the resort to thousands of guests — whether they saw it first-hand, heard about it from a friend or saw it on YouTube. In turn, people will continue to think “Disneyland Paris isn’t ‘proper’ Disney”, that it’s not worth a visit, that it isn’t worth returning. The resort will lose more money and they’ll be even less likely to get a better wage.
Nevertheless, the CFDT union has reported that talks have now reopened with the resort, so we shouldn’t be seeing such a display again. This situation will, one must hope, be particularly embarrassing for relatively new CEO Philippe Gas, not least because his history with Disney is based entirely in human resources — his former job title being Executive Vice President of Human Resources, Diversity & Inclusion for Walt Disney Parks & Resorts.
What’s the other thing the striking workers didn’t show much regard for? Oh yeah, their colleagues. Those friendly, smiling, helpful — and equally hard-worked — Cast Members who continued on, having to pick up the pieces of disappointed guests, complaint forms and return tickets.
Thankfully, the Entertainment cast of Disney’s Once Upon a Dream Parade did their own bit of storming the park: All the dancers and characters stayed in costume and, once the scene had calmed, arrived on Town Square and Central Plaza at 5.30pm to give guests the best chance they could of a meet ‘n’ greet with that true, professional Disney Magic.
Picture: DLP.info; Video: chrissouille08.